Resolved -
We’ve fully resolved the issue that was impacting Lead and call flows on PX. All services are now functioning normally, and system performance is stable.
Our teams will continue to monitor closely, but no further impact is expected. A detailed incident report will follow to share our findings and the steps we’re taking to prevent similar issues in the future.
If you’re still encountering any issues, please don’t hesitate to contact us at support@px.com.
Thank you for your trust and continued partnership. – The PX Team
Aug 17, 08:42 EDT
Investigating -
We’re currently investigating an issue on PX that is at least partially impacting our users and partners’ ability to post leads into PX and leads processing by PX platform.
our initial investigation shows that ping post leads are not delivered to buyers direct post leads are not delivered to buyers calls are not delivered to buyers leads posted by publishers are not arriving calls posted by publishers are not arriving
Our engineering team is actively working to identify the root cause and restore full functionality as quickly as possible. We understand how critical lead flow and performance visibility are to your business, and we’re treating this with the highest urgency.
We’ll provide updates every 30 minutes or sooner if we have meaningful progress to share.
Thank you for your understanding and continued partnership. – The PX Team
Aug 17, 08:00 EDT
Resolved -
This incident has been resolved.
Aug 5, 10:16 EDT
Update -
We are continuing to monitor for any further issues.
Aug 5, 09:31 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 5, 09:30 EDT
Identified -
The issue has been identified and a fix is being implemented.
Aug 5, 09:19 EDT
Investigating -
We’re partly experiencing a service outage. Our team is currently working to resolve the problem. We apologize for any inconvenience and will post another update as soon as we know more. Please keep an eye on this status page. You can always contact support@px.com for any requests.
Aug 5, 07:16 EDT